Card Payments: [[pay]] Merge Field Not Working
If this is not populating, here’s what to check
Once you’re set up with Ryft to take card payments, you can add a payment link to your invoices using the [[pay]] merge field. Here’s how to make sure it works correctly:
- Connect Ryft
Make sure you’ve signed up with Ryft through the Card Payments section in Giggio’s Settings.
- Add the [[pay]] Field in the Right Place
Insert the [[pay]] merge field into your invoice templates via Settings > Email Templates. You can add it to both the deposit and main invoice templates.
Important: Do not add [[pay]] manually when sending an invoice. At that stage, the merge fields have already been processed, and it won’t generate a link.
- Ensure the Client Has an Address
A missing address can stop the payment link from being generated. Make sure the client’s address is filled in.
- Invoice Must Be at Least £5
Payment links will only be generated for invoices of £5 or more. Lower amounts won’t populate the link.