Help Center
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Help Center
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Getting Started
Quick Start GuideHow to searchGiggio Web Enquiry FormSharing Your Availability Calendar
Settings & Customisation
Putting your payment details on InvoicesCustom Email TemplatesTracking Web Form SubmissionsHow to Use a Redirect URL After an Enquiry Form is SubmittedHow to Get Your Giggio Calendar Feed as an ICS File
Clients
How to Set Up Multiple Contacts at the Same CompanyTagging Clients
Events
How to Add an Agency Booking in GiggioPreset Entertainment Options in GiggioPutting Multiple Dates on a ContractOnline Confirmation PagesScheduled EmailsHow to Set Up a Stock Item for Other ServicesMessage: "Sorry. This event is no longer available to be confirmed"Managing Time Zones for BookingsCreating Stock Notes for Events
Invoices & Payments
Adding your VAT number to an invoiceAdding Alternative Client Billing DetailsSetting the Next Invoice NumberHow to Delete an InvoiceMarking an Invoice as PaidCancel an Invoice PaymentHow to Process Part PaymentsSetting Up Card Payments (UK Users)Card Payments: [[pay]] Merge Field Not WorkingHow to Automate Invoices in Giggio
Performers
How to Book Performers and ActsCustom Fields on Performer Records
Reports & Expenses
Overview of the Expenses Section
Help & Troubleshooting
Email Providers’ SMTP SettingsError When Sending EmailsIssues logging In

Online Confirmation Pages

When you send a Booking Confirmation to a client, it will contain a link to the event information and your terms and conditions:

 

At the bottom, the client will be able to click 'I Agree':

The system will display their IP address, which will be captured along with a timestamp and device details when they click the button.

Once agreed, This link will show that the Booking is Confirmed:

 

At the bottom, you'll see the logged IP address of your client:

This will also show in Giggio, if you click on the Event Status Button, along with the details of the device that was used to confirm the booking:

 

The event will now show on the dashboard as an Upcoming Event.

Confirming Events Manually

If your client signs the pdf contract with a physical signature, and sends it back to you, you can click 'Signed Contract Received' on the Event Page:

This will set the Event Status to 'Confirmed', and you should keep the signed contract document for your records.

If you use this method, as there is no IP address, if you now view the Online Confirmation link, this will show as 'Confirmed Manually.

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