How to Process Part Payments

Giggio allows you to accept part payments on invoices, helping clients pay in multiple instalments. Each time a payment is made, Giggio automatically tracks the balance, and sends a detailed receipt with the payment history.
 

Receiving a Part Payment

You can receive part payments from either the Invoices section or the Event page. The process is the same.

1. Go to Invoices and find the outstanding invoice.
2. Click Receive.
3. In the pop-up window:
   
   • Enter the date and payment reference
   • Choose “Custom Amount”
   • Enter the amount paid
      
4. Click Receive.
5. When prompted, click Yes to send the client a receipt.
   
   🧾 The receipt will show how much was paid, the remaining balance, and a full payment history for that invoice.
    

Viewing Remaining Balance and Tax Breakdown

• In the invoice table the list will now show the remaining balance underneath the total.
• Giggio automatically calculates the tax breakdown based on the payment.
  
  • For example, a £500 payment on a 20% VAT invoice will be split into £416.67 + £83.33 tax.
• All payments are logged in the Reports section.
   

Canceling or Removing a Payment

If a payment was entered by mistake, you can correct it:

• Go to Invoices > All Invoices and click Cancel Payment to remove the most recent payment on that invoice.
   

Receiving the Remaining Balance

When you're ready to receive the final payment:

1. Click Receive on the same invoice.
2. Enter the date and reference.
3. You can either:
   
   • Enter the remaining amount manually, or
   • Select “Full Balance” and Giggio will automatically calculate the remaining amount.
4. Click Receive, then Send Receipt.
   
    

What the Client Receives

After each payment, the client receives:

• A receipt showing:
  
  • Amount paid
  • Remaining balance
  • Payment history

Once the invoice is fully paid:

• It moves from Unpaid to Paid status.
• The client receives:
  
  • The final receipt
  • A copy of the original invoice marked as PAID (if enabled in your settings)
     

To enable/disable sending the paid-stamped invoice, go to Settings > Email Templates and check or uncheck the box “Attach paid-stamped invoice”.

Summary

Giggio’s part payment feature makes it easy to:

• Track multiple payments
• Automatically update tax and balances
• Keep clients informed with receipts and payment history
• Send a final paid invoice automatically
   

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