---
title: "Scheduled Emails"
url: "https://help.getgiggio.com/en/article/scheduled-emails"
language: "en"
last_updated: "2026-03-01T18:29:05.397Z"
---

# Scheduled Emails

Scheduled emails in Giggio let you **automatically send a custom email** to your client on a specific date. Perfect for reminders, follow-ups, or pre-event confirmations — without lifting a finger on the day!

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**Before you start**  
Before setting up a scheduled email, you must create a **Custom Email Template**.

🔗 *Not sure how? Check out our guide:* [*https://help.getgiggio.com/en/article/custom-email-templates*](https://help.getgiggio.com/en/article/custom-email-templates)

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### **Use Case Example**

Let’s say you want to send an email to your client **one week before their event** - just to let them know you're ready. You can set this up, and Giggio will do the rest!

### **Step by Step: Scheduling An Email**

  
**1\. Go to the Event Page**

-   Open the specific **Event Record**
-   Click on the **Emails** tab

**2\. Schedule the Email**

-   In the **Scheduled Emails** section, open the **dropdown menu**
-   Select the custom email you’ve already created (e.g. “One Week Reminder”)
-   Choose the **Send Date** (e.g. 7 days before the event)

**3\. Personalize and Confirm**

-   Click **Edit** if you want to tweak the email content
-   You’ll see that merge fields like the client name and venue have been automatically completed.
-   When you're happy, click **Schedule**  
     

That’s it your email is now queued to send automatically!

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### **Managing Scheduled Emails**

From the Dashboard, you’ll see all your scheduled emails listed.

Click the ✅ to send one immediately.

Click the ❌ to cancel the email and prevent the send.

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**Giggio’s Scheduled Email feature helps you:**

-   Automate routine client communications
-   Save time on manual follow-ups
-   Ensure nothing slips through the cracks

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**🆘 Need Help?**

If you need further help, please [open a Support Ticket](https://help.getgiggio.com/en/article/contact-support)