---
title: "Card Payments: [[pay]] Merge Field Not Working"
url: "https://help.getgiggio.com/en/article/card-payments-pay-merge-field-not-working"
language: "en"
last_updated: "2026-03-01T18:50:20.165Z"
---

# Card Payments: [[pay]] Merge Field Not Working

If this is not populating, here’s what to check

***Once you’re set up with Ryft to take card payments, you can add a payment link to your invoices using the \[\[pay\]\] merge field. Here’s how to make sure it works correctly:***

1.  **Connect Ryft**  
    Make sure you’ve signed up with Ryft through the Card Payments section in Giggio’s Settings.  
     
2.  **Add the \[\[pay\]\] Field in the Right Place**  
    Insert the \[\[pay\]\] merge field into your invoice templates via Settings > Email Templates. You can add it to both the deposit and main invoice templates.  
      
    ***Important: Do not add \[\[pay\]\] manually when sending an invoice. At that stage, the merge fields have already been processed, and it won’t generate a link.***  
     
3.  **Ensure the Client Has an Address**  
    A missing address can stop the payment link from being generated. Make sure the client’s address is filled in.  
     
4.  **Invoice Must Be at Least £10**  
    Payment links will only be generated for invoices of £10 or more. Lower amounts won’t populate the link.

* * *

**🆘 Need Help?**

If you need further help, please [open a Support Ticket](https://help.getgiggio.com/en/article/contact-support)